FAQ


General Questions:

  1. What is LoadWords, and how does it work?
  2. LoadWords is a language-learning app focused on helping users memorize foreign vocabulary using the spaced repetition method (SRS). It allows you to create wordlists, organize them, and practice vocabulary through reading, writing, and listening exercises, complemented by audio pronunciations and visual aids.

  3. What languages does LoadWords support?
  4. LoadWords supports all European languages and Esperanto.

  5. Can I use LoadWords without an internet connection?
  6. No, an internet connection is required to use LoadWords as the app syncs data and retrieves resources from the server.

  7. How is LoadWords different from other language-learning apps?
  8. LoadWords focuses exclusively on vocabulary memorization using SRS. Unlike many other apps, it doesn’t cover grammar or speaking; it’s designed to complement other language-learning tools by helping you build a strong vocabulary base.

  9. Is LoadWords suitable for beginners or advanced learners?
  10. Yes, LoadWords is suitable for all learners, from beginners (A1) to advanced (C2) levels.

  11. What is the spaced repetition method (SRS) used by LoadWords?
  12. The spaced repetition method is a learning technique that schedules reviews of words at increasing intervals to optimize memory retention. LoadWords automatically schedules reviews based on how well you remember each word.

  13. Can LoadWords help me with grammar and speaking, or is it just for vocabulary?
  14. LoadWords is focused solely on vocabulary memorization. It’s designed to be used alongside other tools that cover grammar, speaking, and other aspects of language learning.


Features and Functionality:

  1. Can I create my own wordlists in LoadWords?
  2. Yes, you can create custom wordlists in LoadWords by manually adding words or importing them from external sources like a text document or even from a photo.

  3. How do I add words from a photo to my wordlist?
  4. You can simply take a photo of a text, and LoadWords will extract the words from the image. You can then select the words you want to add to your wordlist.

  5. Can I organize and group my wordlists?
  6. Yes, LoadWords allows you to organize and group wordlists into different categories, making it easier to track specific vocabulary sets.

  7. Does LoadWords offer audio pronunciation for every word?
  8. Yes, LoadWords provides native-speaker audio pronunciation for every word in your list, helping you learn how to pronounce the words correctly.

  9. Are there any visual aids or images to help with memorization?
  10. Yes, LoadWords includes visual aids (images) that are associated with words, helping to improve retention through visual learning.

  11. How does LoadWords help me practice listening, reading, and writing skills?
  12. LoadWords includes interactive exercises to practice reading, writing, and listening. These exercises are designed to reinforce your memory by engaging multiple senses during the learning process.


Technical and Accessibility:

  1. Is LoadWords available on both iOS and Android?
  2. Yes, LoadWords is available for download on both iOS and Android devices.

  3. Can I sync my progress across devices (e.g., between my phone and computer)?
  4. Yes, LoadWords allows you to sync your progress across multiple devices, as long as you're logged into the same account.

  5. Is there a desktop version or just the mobile app?
  6. LoadWords is available as both a mobile app and a web version, allowing you to use it on a desktop or laptop as well.

  7. What happens to my wordlists if I change or reset my device?
  8. If you are logged in to your LoadWords account, your wordlists and progress are backed up in the cloud, so you can easily retrieve them when you switch devices or reset your device.

  9. Is there a free version, and what features are included in the paid version?
  10. LoadWords offers all functionality for free, allowing users to access the full range of features without the need for a paid version.

  11. Does LoadWords work on tablets and other devices, or just smartphones?
  12. LoadWords is compatible with both smartphones and tablets, providing an optimized experience on various screen sizes.


Learning and Usage:

  1. How long should I use LoadWords daily to see results?
  2. For optimal results, it is recommended to use LoadWords for 20-30 minutes a day. Consistent use will significantly improve your vocabulary retention over time.

  3. Can I track my progress in learning new words?
  4. Yes, LoadWords allows you to track your progress, showing statistics on the number of words learned, review cycles completed, and your overall retention rate.

  5. What levels of vocabulary can I learn (e.g., A1 to C2)?
  6. LoadWords supports vocabulary learning from A1 (beginner) to C2 (advanced), so you can progressively challenge yourself as you advance.

  7. How often will LoadWords prompt me to review words?
  8. LoadWords uses the spaced repetition method, meaning it will prompt you to review words at increasing intervals, based on how well you remember them.


Support and Account Questions:

  1. How do I reset my password or account information?
  2. You can reset your password or update your account information through the settings section of the app, or by using the "Forgot Password" feature.

  3. How do I contact support if I have issues with the app?
  4. If you encounter any issues, you can reach out to customer support via the in-app support section, by email, or through the LoadWords website.

  5. Can I delete or reset my progress in the app?
  6. Yes, you can reset your progress in the settings, giving you a fresh start if you wish to redo certain exercises or begin new wordlists.

  7. Can I delete my account?
  8. Yes, users can delete their account through the app's settings. Once deleted, all data associated with the account, including wordlists and progress, will be permanently removed.